:root {
  --bg: #fbf8f3;
  --bg-soft: #f3ede2;
  --ink: #2e2a26;
  --ink-soft: #5d564e;
  --accent: #c79a3f;        /* warm gold */
  --accent-deep: #a87f2a;
  --line: #e6ddcd;
  --card: #ffffff;
  --max: 1080px;
  --radius: 14px;
  --shadow: 0 6px 24px rgba(46, 42, 38, 0.07);
}

* { box-sizing: border-box; }

html { scroll-behavior: smooth; }

body {
  margin: 0;
  background: var(--bg);
  color: var(--ink);
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}

h1, h2, h3 {
  font-family: Georgia, "Times New Roman", serif;
  line-height: 1.2;
  color: var(--ink);
  letter-spacing: -0.01em;
}

.container {
  width: 100%;
  max-width: var(--max);
  margin: 0 auto;
  padding: 0 24px;
}
.container-narrow { max-width: 760px; }

.accent { color: var(--accent-deep); }

/* Buttons */
.btn {
  display: inline-block;
  font-weight: 600;
  text-decoration: none;
  padding: 13px 24px;
  border-radius: 999px;
  transition: transform .12s ease, box-shadow .12s ease, background .12s ease;
  white-space: nowrap;
}
.btn:active { transform: translateY(1px); }
.btn-primary {
  background: var(--accent);
  color: #fff;
  box-shadow: 0 4px 14px rgba(199, 154, 63, 0.35);
}
.btn-primary:hover { background: var(--accent-deep); }
.btn-ghost {
  background: transparent;
  color: var(--ink);
  border: 1.5px solid var(--line);
}
.btn-ghost:hover { border-color: var(--accent); color: var(--accent-deep); }
.btn-lg { padding: 16px 34px; font-size: 1.1rem; }

/* Header */
.site-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  max-width: var(--max);
  margin: 0 auto;
  padding: 20px 24px;
}
.brand {
  display: flex;
  align-items: center;
  gap: 10px;
  text-decoration: none;
  color: var(--ink);
  font-family: Georgia, serif;
  font-size: 1.3rem;
  font-weight: 700;
}
.brand-mark { font-size: 1.4rem; }

/* Hero */
.hero { padding: 56px 0 64px; text-align: center; }
.eyebrow {
  text-transform: uppercase;
  letter-spacing: 0.12em;
  font-size: 0.78rem;
  font-weight: 700;
  color: var(--accent-deep);
  margin: 0 0 16px;
}
.hero h1 { font-size: clamp(2rem, 5vw, 3.2rem); margin: 0 0 20px; }
.lede {
  font-size: clamp(1.05rem, 2vw, 1.25rem);
  color: var(--ink-soft);
  max-width: 620px;
  margin: 0 auto 28px;
}
.cta-row {
  display: flex;
  gap: 14px;
  justify-content: center;
  flex-wrap: wrap;
  margin-bottom: 44px;
}

/* Trust stats */
.trust-stats {
  list-style: none;
  display: flex;
  justify-content: center;
  gap: clamp(20px, 6vw, 64px);
  padding: 0;
  margin: 0 auto 8px;
  flex-wrap: wrap;
}
.trust-stats strong {
  display: block;
  font-family: Georgia, serif;
  font-size: clamp(1.6rem, 4vw, 2.2rem);
  color: var(--accent-deep);
}
.trust-stats span { font-size: 0.9rem; color: var(--ink-soft); }

.footnote { font-size: 0.78rem; color: #998f80; text-align: center; margin-top: 12px; }

/* Bands */
.band { padding: 64px 0; border-top: 1px solid var(--line); }
.band-soft { background: var(--bg-soft); }
.band h2, .cta-final h2 { font-size: clamp(1.6rem, 3.5vw, 2.2rem); margin: 0 0 14px; text-align: center; }
.section-lede {
  text-align: center;
  color: var(--ink-soft);
  max-width: 640px;
  margin: 0 auto 40px;
}

/* Cards */
.cards {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(230px, 1fr));
  gap: 20px;
}
.card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 26px;
  box-shadow: var(--shadow);
}
.card h3 { margin: 0 0 10px; font-size: 1.2rem; }
.card p { margin: 0; color: var(--ink-soft); }

/* Reviews */
.reviews {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
  gap: 20px;
}
.review {
  background: var(--card);
  border: 1px solid var(--line);
  border-left: 4px solid var(--accent);
  border-radius: var(--radius);
  padding: 24px;
  margin: 0;
  box-shadow: var(--shadow);
}
.review p { margin: 0 0 12px; font-style: italic; color: var(--ink); }
.review cite { color: var(--ink-soft); font-style: normal; font-weight: 600; font-size: 0.9rem; }

/* Complaint form */
.complaint-form { display: grid; gap: 18px; margin-top: 8px; }
.field { display: grid; gap: 6px; text-align: left; }
.field label { font-weight: 600; font-size: 0.95rem; }
.field .opt { font-weight: 400; color: var(--ink-soft); font-size: 0.85rem; }
.field .req { color: #c0392b; }
.field input, .field textarea {
  font: inherit;
  padding: 12px 14px;
  border: 1.5px solid var(--line);
  border-radius: 10px;
  background: #fff;
  color: var(--ink);
  resize: vertical;
}
.field input:focus, .field textarea:focus {
  outline: none;
  border-color: var(--accent);
  box-shadow: 0 0 0 3px rgba(199, 154, 63, 0.18);
}
.hp { position: absolute; left: -9999px; height: 0; overflow: hidden; }
.complaint-form .btn { justify-self: start; }
.form-status { margin: 4px 0 0; font-weight: 600; min-height: 1.2em; }
.form-status.success { color: #2e7d4f; }
.form-status.error { color: #c0392b; }

/* FAQ */
.faq {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 4px 22px;
  margin-bottom: 14px;
  box-shadow: var(--shadow);
}
.faq summary {
  cursor: pointer;
  font-weight: 600;
  font-size: 1.1rem;
  padding: 16px 0;
  list-style: none;
  display: flex;
  justify-content: space-between;
  align-items: center;
}
.faq summary::-webkit-details-marker { display: none; }
.faq summary::after {
  content: "+";
  color: var(--accent-deep);
  font-size: 1.5rem;
  font-weight: 400;
  margin-left: 16px;
}
.faq[open] summary::after { content: "–"; }
.faq p { margin: 0 0 18px; color: var(--ink-soft); }
.faq a { color: var(--accent-deep); }

/* Final CTA */
.cta-final {
  padding: 72px 0;
  text-align: center;
  background: linear-gradient(180deg, var(--bg-soft), var(--bg));
  border-top: 1px solid var(--line);
}
.cta-final p { color: var(--ink-soft); margin: 0 0 28px; font-size: 1.1rem; }

/* Placeholder highlight (visible only while data-placeholder remains) */
[data-placeholder] { outline: 2px dashed rgba(199, 154, 63, 0.45); outline-offset: 4px; }

/* Footer */
.site-footer {
  padding: 36px 0;
  border-top: 1px solid var(--line);
  text-align: center;
  color: var(--ink-soft);
  font-size: 0.9rem;
}
.site-footer a { color: var(--accent-deep); }
.site-footer p { margin: 4px 0; }

@media (max-width: 520px) {
  .site-header { flex-direction: column; gap: 14px; }
  .btn { width: auto; }
}